Managing Your account

Why was my account deactivated?
1. Why was my Dahabshiil account temporarily deactivated? Your account was temporarily deactivated due to our assessment of the supplied documents and in...
Wed, 18 Mar, 2026 at 9:47 PM
What can I do when my account has been suspended?
1. Why was my Dahabshiil account suspended? Your account was suspended because we did not receive the requested additional information for your recently pl...
Wed, 18 Mar, 2026 at 9:47 PM
How do I make a complaint about Talkremit services?
1. How do I make a complaint about Dahabshiil services? To file a complaint, please send an email to complaints@talkremit.com. Include the following inform...
Wed, 18 Mar, 2026 at 9:47 PM
How do I close my account?
You can close your account with our App by following these steps: Open the mobile app and log in to your account. Navigate to the Profile menu. Tap on...
Wed, 18 Mar, 2026 at 9:47 PM
How do I change my password?
In order to keep your profile secure, make sure you change your password regularly following these steps: Go to https://www.talkremit.com/ or our mobile...
Wed, 18 Mar, 2026 at 9:47 PM