TalkRemit Customer Portal

Getting Started 10

• How do I register?
• Why do we need to verify your Identity?
• What types of ID do you accept?
• Why was my ID documentation not accepted?
• What types of proof of address do you accept?

View all 10

Sending Money 9

• Which countries can I send money from?
• Which countries can I send money to?
• How do I send money using the app?
• What is the maximum I can remit in one transfer?
• How do I send money to someone abroad?

View all 9

Payments 5

• How do I top up my electronic wallet?
• How soon will my money arrive
• What is the maximum I can remit in one transfer?
• How do I request a refund?
• How can I finance my transactions?

Managing Your Account 5

• How do I change my password?
• How do I close my account?
• What can I do when my account has been suspended?
• Why was my account deactivated?
• How do I make a complaint about TalkRemit services?

Mobile Money 3

• Why is mobile money a good option?
• What is mobile money?
• Can money be sent to any mobile phone?

Security and Privacy 2

• What happens to my personal information after I upload it?
• How do I know my money will be safe?

What if something goes wrong? 1

• How can I contact the TalkRemit team?

Coronavirus Pandemic 6

• How to keep yourself and your family safe during the Covid-19 pandemic.
• How can I send money abroad safely during Covid-19 pandemic?
• I usually send money to cash pickup locations - what should I do during the Covid-19 pandemic?
• TalkRemit’s Support Services during the Covid-19 pandemic.
• How is TalkRemit ensuring that my money transfers will continue to reach my recipients abroad?

View all 6

Dirista Lacagta 11

• Waa maxay ugu badan ee aan dirii karo halkii wareejin?
• Sidee ayuu qofka lacagta aan udiray u heli karaa lacagtooda?
• Sideen lacag u diri karaa anigoo adeegsanaya aappka?
• Sideen lacag uga diri karaa boorsada hawada?
• Sideen lacag ugu diraa qof dibada jooga?

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Dirista Lacagta inta lagu jiro cudurka caalamiga ah ee fayruuska Korona 2

• Sidee ayeey xawaalada TalkRemit u hubineeysaa in lacagaha aan dirayo eey gaaraan dadka aan u diray ee jooga dibadda?
• Adeegyadeena inta lagu jiro xiligan cudurka Covid-19.

Bilaabida Barnaamijka TalkRemit 9

• Sideen isu diiwaan galin karaa?
• Sidee ayaan u isticmaali karaa adeegga?
• Waa maxay xaqiijinta aqoonsiga?
• Waa maxay noocyaha aqoonsiga ee aad aqbashaan?
• Waa maxay sababta aan loo aqbalin dukumintiga aqoonsigayga?

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Bixinta 5

• Waa maxay inta ugu badan ee aan diri karo halki mar?
• Sideen u codsadaa lacag celin?
• Sideen ku maalgelin karaa macaamilkeyga?
• Waa maxay damaanad-celinta lacagta?
• Goorma ayey lacagteydu imaan doontaa?

Lacagta Mobilada 4

• Lacag miyaa loo diri karaa taleefoon kasta?
• Maxay lacagta lacagta moobiilku u tahay ikhtiyaar fiican?
• Waa maxay lacagta mobiilku?
• Sidee ayaan lacag ugu shubtaa koontada telefoonkayga?

Maaraynta Koontadaada 3

• Sideen ubadalan karaa lambarkeyga sirta ah?
• Sideen u xiraa akoonkayga?
• Waa maxay sababta loo xiray akontikayga?

Amniga iyo Asturnaanta 2

• Maxaa ku dhacaya macluumaadkayga shaqsiyeed kadib markaan galiyo?
• Sideen ku ogaanayaa in lacagteydu eey aamin noqon doonto?

Maxaa dhacaya haddii wax Qaldamaan? 1

• Sideen ula xiriiri karaa kooxda TalkRemit?

Barnaamijka Gudbin 1

• SU'AALAHA Barnaamijka Usheeg-Saxiibkaa/taa Adeega TalkRemit

Find your account manager 1

• Find your agent manager

WhatsApp us: +442081380526 1

• +442081380526

Call us: +442081380526 1

• +442081380526

Getting Started 9

• Tips for providing Documents for TalkRemit
• Source of Funds Documentation
• What documentation might we ask for?
• How can I use the service?
• What types of proof of address do you accept?

View all 9

Payments 3

• How do I request a refund?
• What is the maximum I can remit in one transfer?
• How soon will my money arrive

Sending Money 9

• How does my beneficiary receive their money?
• What information about each beneficiary do I need to provide?
• How can I send money from my electronic wallet?
• What currencies do you accept payment in?
• How do I send money to someone abroad?

View all 9

Security and Privacy 2

• How do I know my money will be safe?
• What happens to my personal information after I upload it?

Coronavirus Pandemic 6

• Our services during the Coronavirus (Covid-19) Pandemic.
• How is TalkRemit ensuring that my money transfers will continue to reach my recipients abroad?
• TalkRemit?s Support Services during the Covid-19 pandemic.
• I usually send money to cash pickup locations - what should I do during the Covid-19 pandemic?
• How to keep yourself and your family safe during the Covid-19 pandemic.

View all 6

What if something goes wrong? 1

• How can I contact the TalkRemit team?

Managing Your Account 2

• How do I reset my password if I can't log in?
• How do I change my password?

Mobile Money 4

• Can money be sent to any mobile phone?
• What is mobile money?
• Why is mobile money a good option?
• How do I top up my electronic wallet?

Dirista Lacagta 9

• Wadamadee ayaan lacag kaso diri karaa?
• Wadamadee ayaan lacagta ugu diri karaa?
• Waa maxay lacagaha aad aqbashaan xaga lacag bixinta?
• Macluumaad noocee ah oo qaataha lacagta kusaabsan ayaan u baahanahay inaan bixiyo?
• Sideen lacag ugu diraa qof dibada jooga?

View all 9

Referral Programs 1

• TalkRemit Referral Program FAQs.

Contact Us 1

• How to reach us?