TalkRemit Customer Portal
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Knowledge base
English FAQs
Getting Started
10
How do I register?
Why do we need to verify your Identity?
What types of ID do you accept?
Why was my ID documentation not accepted?
What types of proof of address do you accept?
View all 10
Sending Money
9
Which countries can I send money from?
Which countries can I send money to?
How do I send money using the app?
What is the maximum I can remit in one transfer?
How do I send money to someone abroad?
View all 9
Payments
5
How do I top up my electronic wallet?
How soon will my money arrive
What is the maximum I can remit in one transfer?
How do I request a refund?
How can I finance my transactions?
Managing Your Account
5
How do I change my password?
How do I close my account?
What can I do when my account has been suspended?
Why was my account deactivated?
How do I make a complaint about TalkRemit services?
Mobile Money
3
Why is mobile money a good option?
What is mobile money?
Can money be sent to any mobile phone?
Security and Privacy
2
What happens to my personal information after I upload it?
How do I know my money will be safe?
What if something goes wrong?
1
How can I contact the TalkRemit team?
Coronavirus Pandemic
6
How to keep yourself and your family safe during the Covid-19 pandemic.
How can I send money abroad safely during Covid-19 pandemic?
I usually send money to cash pickup locations - what should I do during the Covid-19 pandemic?
TalkRemit’s Support Services during the Covid-19 pandemic.
How is TalkRemit ensuring that my money transfers will continue to reach my recipients abroad?
View all 6
Somali FAQs
Dirista Lacagta
11
Waa maxay ugu badan ee aan dirii karo halkii wareejin?
Sidee ayuu qofka lacagta aan udiray u heli karaa lacagtooda?
Sideen lacag u diri karaa anigoo adeegsanaya aappka?
Sideen lacag uga diri karaa boorsada hawada?
Sideen lacag ugu diraa qof dibada jooga?
View all 11
Dirista Lacagta inta lagu jiro cudurka caalamiga ah ee fayruuska Korona
2
Sidee ayeey xawaalada TalkRemit u hubineeysaa in lacagaha aan dirayo eey gaaraan dadka aan u diray ee jooga dibadda?
Adeegyadeena inta lagu jiro xiligan cudurka Covid-19.
Bilaabida Barnaamijka TalkRemit
9
Sideen isu diiwaan galin karaa?
Sidee ayaan u isticmaali karaa adeegga?
Waa maxay xaqiijinta aqoonsiga?
Waa maxay noocyaha aqoonsiga ee aad aqbashaan?
Waa maxay sababta aan loo aqbalin dukumintiga aqoonsigayga?
View all 9
Bixinta
5
Waa maxay inta ugu badan ee aan diri karo halki mar?
Sideen u codsadaa lacag celin?
Sideen ku maalgelin karaa macaamilkeyga?
Waa maxay damaanad-celinta lacagta?
Goorma ayey lacagteydu imaan doontaa?
Lacagta Mobilada
4
Lacag miyaa loo diri karaa taleefoon kasta?
Maxay lacagta lacagta moobiilku u tahay ikhtiyaar fiican?
Waa maxay lacagta mobiilku?
Sidee ayaan lacag ugu shubtaa koontada telefoonkayga?
Maaraynta Koontadaada
3
Sideen ubadalan karaa lambarkeyga sirta ah?
Sideen u xiraa akoonkayga?
Waa maxay sababta loo xiray akontikayga?
Amniga iyo Asturnaanta
2
Maxaa ku dhacaya macluumaadkayga shaqsiyeed kadib markaan galiyo?
Sideen ku ogaanayaa in lacagteydu eey aamin noqon doonto?
Maxaa dhacaya haddii wax Qaldamaan?
1
Sideen ula xiriiri karaa kooxda TalkRemit?
Barnaamijka Gudbin
1
SU'AALAHA Barnaamijka Usheeg-Saxiibkaa/taa Adeega TalkRemit
en Freshchat category
Find your account manager
1
Find your agent manager
WhatsApp us: +442081380526
1
+442081380526
Call us: +442081380526
1
+442081380526
Getting Started
9
Tips for providing Documents for TalkRemit
Source of Funds Documentation
What documentation might we ask for?
How can I use the service?
What types of proof of address do you accept?
View all 9
Payments
3
How do I request a refund?
What is the maximum I can remit in one transfer?
How soon will my money arrive
Sending Money
9
How does my beneficiary receive their money?
What information about each beneficiary do I need to provide?
How can I send money from my electronic wallet?
What currencies do you accept payment in?
How do I send money to someone abroad?
View all 9
Security and Privacy
2
How do I know my money will be safe?
What happens to my personal information after I upload it?
Coronavirus Pandemic
6
Our services during the Coronavirus (Covid-19) Pandemic.
How is TalkRemit ensuring that my money transfers will continue to reach my recipients abroad?
TalkRemit?s Support Services during the Covid-19 pandemic.
I usually send money to cash pickup locations - what should I do during the Covid-19 pandemic?
How to keep yourself and your family safe during the Covid-19 pandemic.
View all 6
What if something goes wrong?
1
How can I contact the TalkRemit team?
Managing Your Account
2
How do I reset my password if I can't log in?
How do I change my password?
Mobile Money
4
Can money be sent to any mobile phone?
What is mobile money?
Why is mobile money a good option?
How do I top up my electronic wallet?
Dirista Lacagta
9
Wadamadee ayaan lacag kaso diri karaa?
Wadamadee ayaan lacagta ugu diri karaa?
Waa maxay lacagaha aad aqbashaan xaga lacag bixinta?
Macluumaad noocee ah oo qaataha lacagta kusaabsan ayaan u baahanahay inaan bixiyo?
Sideen lacag ugu diraa qof dibada jooga?
View all 9
Referral Programs
1
TalkRemit Referral Program FAQs.
Contact Us
1
How to reach us?
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